A Comprehensive Introduction To IT Service Portfolio Management

 

IT Service Portfolio Management

Service portfolio management involves the governance and management of IT service portfolios. With the IT Service Portfolio Management tools, you can document and manage your project portfolios using a standardised, structured format.

So What Exactly Is Service Portfolio Management?

Portfolio Management involves a single, centralised location combining the information portfolio managers and service owners require to: 
  • Develop a pipeline or workflow of services that fulfil the greatest objectives of your organisation.
  • Prevent redundant processes such as service duplication and overlap. 
  • Rapid identification of low-value services so that resources can be redeployed. 
In the IT realm, service portfolio management constitutes the creation, organisation, and management of a portfolio of IT services your organisation is handling, such as communication-related services or infrastructure-related services. 

The fundamental objective of implementing IT service portfolio management is to streamline your IT operations and fulfil customer demands by optimising the value of your services and reducing operational costs. 

With the correct portfolio management tools, you can accomplish these goals. A service portfolio comprises data about the organisation of services you’re offering and data about each service (status, valuation, resources assigned, and other related items).

Phases of IT Service Portfolio Management

Service/Project pipeline 

This phase includes the status of services that are planned but not yet operational or active for use. These services generally constitute proposed projects or services undergoing review for suitability. You can leverage this portfolio component to understand and determine the future business growth and timeline required for each service.

Service/Project catalogue 

Consists of every service in a particular portfolio that is not only operational and active for utilisation but also open for design and development.

Retired Services/Projects

Catalogue of services that are once operational or completed but are no longer active for usage. With the overview, you can retrieve any essential historical information in the future for reference. 

Ensure to hire an experienced professional partner for DataOps and IT portfolio management to reduce complexities and remove the bottleneck from your operational workflow. 

With quality service portfolio management, you can monitor, track and manage the complete portfolio of IT projects available to your firm. Your hired partner applies necessary modules and features to help you visualise and justify every service based on business requirements by ensuring they deliver maximum value for your business within managed risks and costs.

What Are The Benefits Of IT Service Portfolio Management? 

  • Align the services you provide with the strategic business goals. 
  • Fulfil the service demands of your clients and end-users within the stipulated timeline. 
  • Transform your business from a cost-based service to a value-offering service. 
  • Make better, informed decisions for creating new services, improving and delivering current services, and retiring unnecessary services.
  • Enhance the productivity of your IT support team through better identification and increased focus on the services/projects that generate the most business value. 
  • Make your entire organisational operation cost-efficiency by consolidating duplicate services, improving under-performing services, and eliminating low-value, unnecessary projects. 
  • Document the different services offered or projects following a standardised, well-structured format.
Location: Level 2/389 George St, Sydney NSW 2000, Australia

Comments

Post a Comment

Popular posts from this blog

Change Management Models For Change Process In An Organisation

Image
Change is a constant phenomenon bu….. It just doesn’t happen. It undergoes many acceptance, suggestions and expected output process and is finally well-embedded. The implementation of the same needs to be well-managed, and also give effective outputs. A change management process should be viewed from everyone’s perspective and not just the organisation’s own. The process involves inconvenience, disruption, and hassle for taking a leap of faith towards the nebulous long-term goals. It might get difficult to have an ideal change management process but Enov8 brings down to you just the right models that might get you right to the effective results from the change management process. Let’s have a look at the change management models which can give you requisite steps. Lewin’s change model: This is the oldest documented model on-going since the mid-1900s. The model was incepted by Kurt Lewin and is divided into three major steps: Unfreeze; Change; Freeze The three m
Read more

6 Requirements to Achieve Test and Development Efficiency in the Cloud

Image
At the time of development of the software or managing the test environment, flexibility is one of the core requirement and is the only reason behind the popularity of the cloud. By using appropriate cloud computing, you can take proper advantage of the flexibility of AWS and Azure compute as you gain enterprise-class storage and Test data management which will reduce your consumption of the resources and increase the scaling ability. While creating the test and development in the cloud, it is necessary to keep various things in mind. These requirements will let you achieve the goal of test and development efficiency in the cloud. Here, in this article, you will find those requirements which arise during the test and development efficiency of the cloud.  Move on in the article to know more about the requirements: 1) Performance When your database is on the cloud, you do not need to be worried about the availability of the resource, storage capacity, load manage
Read more

In-depth Analysis of DevSecOps and Its Advantages in Prevailing Businesses

Image
DevOps is a comprehensive approach that is beyond software development and operations. In order to create maximum utilization of the DevOps approach, it is imperative for new software professionals to combine security at every level of the software development cycle. By combining major security in developing operations, the DevSecOps approach is generated. DevSecOps is a software system where every team is involved in maintaining the security of the product. Consequently, everyone in the premises needs to fulfill the security requirements.  In order to reach the required security standards, the development teams have to come together to use the security practices in the development process. DevSecOps is an end-to-end approach to include security right from the beginning to the end of the process. DevSecOps ensures the continuous life cycle in the DevOps and fixes any kind of flaws in the process for smooth working. Why DevSecOps is Mandatory in Current Time?
Read more