IT Test Environments, Services and Tools


In the IT organizations, efficient and effective management of non-production environments is very crucial to reap many benefits including cost savings, speedy delivery of products and quickening the responses to different business and IT needs. However, the irony is that not even IT professionals understand the full potential of IT environment management and its role to the success of an IT project in general. If not managed properly, IT test environment issues might delay the delivery of the projects. Thankfully, in recent years, IT organizations are understanding the importance of IT test environments and taking proper steps to have a planned IT test environment management. 

Program managers, project managers and test managers come across such IT test environment-related issues sooner or later during the project development life cycle and they witness late deliveries of their projects, facing the wrath of the clients. 

What is IT environment management?

IT test environment management is one of the main methodologies that can bring improvements in the overall quality of IT software development and can support throughout the product life cycle. An effective and highly efficient IT environment management ensures end-to-end, highly-functional and robust service for test software platforms or development environments in IT organizations. Almost all the functional test phases such as Unit testing, Integration testing, Acceptance testing, and other non-functional testing and development phases require IT test environments. 

Teams that participate directly or indirectly in IT environment management functions are software project teams, QA teams and UAT teams. 

Following services the IT test environment management offer:

  • Creating, building, upgrading and supporting all test and development application environments and managing them all.
  • Defining all the auditable processes efficiently such as application environment allocations, multiple bookings or shared usage of resources, code up-gradation, service level agreement creations and management, support to all teams, decommissioning and reallocation.
  • Managing data refreshes, collecting test data and offering assistance in sensitive data sanitization and production.
  • During the software application development cycle, supplying, provisioning and managing all application environment requirements for a project.
  • Assisting teams in establishing the application environment requirements, offering expert guidance about how to set up and connect IT test environments and how to use these environments in the best and most efficient manner.
  • Helping teams in making and reviewing the Project Initiation Document (PID) with clearly defining the IT test environments management function and its deliverables.
  • Creating and maintaining different project plans for the teams to assist them in managing all the activities needed to carry out major code upgrades to all application environments successfully.
  • Generate reports related to usage/ utilization, availability of resources, forward planning and schedules.
IT Test Environment Management Tools 


There are many IT environment management tools that you need to have to manage various IT test environments. Some of them are discussed below:

Configuration Management Database (CMDB) Software: 

This software or tool is used to maintain a repository of different environment components and its various versions. The tool data also helps in incident management and problem-solving management. 

Booking Tool: 

The booking tool is used to capture the allocation of different IT test environments and to find availability of these environments among teams. You can also capture usage analysis. 

Problem / Incident Management Tools: 

If any incident/ problem arises, this tool is used to capture the data and to manage the life-cycle of the incident/ problem. This data is then used to generate reports to check the health of the test environments. 

It is important to use these tools instead of using spreadsheets for the better management of the IT test environments, especially when the data is more.

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